Refunds and Exchanges
We do not accept returns on jewellery items mainly for hygiene purposes.
We do offer exchanges but will only offer an exchange if the item you purchased is defective. If you receive a defective item, please contact us via our 'Contact' link with details of the product and the defect. Upon receipt of your email we will agree an exchange, subject to product availability, and provide further details on how this will be processed. We aim to respond within 1-3 business days.
Delivery Location
Products and items listed on our website are only available for delivery to addresses in the United Kingdom. Any shipments outside of the United Kingdom are not available at this moment in time.
Shipping time
We aim to dispatch items within 1-3 working days. Date of delivery may vary due to carrier shipping practices, delivery location, method of delivery, and the items ordered. Products may also be delivered in separate shipments.
Shipping Costs
Shipping costs are based on the weight, size and the delivery method of your order. This also includes the price to package the item(s). To find out how much your order will cost, simply add the items you would like to purchase to your cart, and proceed to the checkout page. Once at the checkout screen, shipping charges will be displayed.